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Conditions

Ireland - Terms & Conditions 2019

 

Minimum Rental Days

Pick up and drop off days are counted as one rental day - only if 24 hour hasn't passed yet.

In all seasons - minimum 7 days required

Christmas period - rentals between 22 December till 6 January -14 days required.

 

Reservations / Payments:

Reservations of motorhomes must be confirmed by the rental company in writing and they are exclusively binding for vehicle groups, not for vehicle types.

Please do not finalize flights before a final confirmation.
A down payment of 30%
(minimum 400 Euro) is taken after booking is confirmed. This payment is made by the credit card (Visa or MasterCard) which is provided by the client on the booking form.

The rest of the payment is due and payable 55 days prior to pick up day by a credit card Visa or MasterCard or via bank transfer.
Note:
If you prefer to make a bank transfer, please make sure the funds will be delivered to our account no later than 55 days prior pick up.
We have the right to cancel your booking incase it's not paid in full and on time.

For reservation made 55 days or less prior to pick up day - full amount is due upon reservation.
 

Cancellations Fees:

55 days or more prior to pick up - 30% of total booking, with a minimum of 400 Euro

54-20 days prior to pick up - 50% of total booking,

19- 5 days before pick up - 80% of total booking,

Less than 5 days before pick up / Non show: 100%
In any case of cancellation, a handling fee of 50 Euro will be charged, in addition to the cancellation fee.
Cancellation fess are calculated from the total amount of the booking including extra items and without applied discounts .
If vehicle is returned early for any reason whatsoever No refund available
if a bookings travel dates are amended to a lower season rates or less number of days, the cancellation fee for the original booking will apply.

A cancellation of a booking MUST be made by the client in writing by e-mail or by fax and received at our office during operation hours.

 

Changes in Reservation:

Changes may be made to a reservation confirmed at least 60 days before the agreed commencement of the rental period, as long as the Rental Firm has alternative capacity and the alternative booking corresponds in amount to the first.

Rebooking is only possible in the same calendar year. Later changes are not permitted.

Each rental amendment will be charged with 21 EUR amendment fee.

After conclusion of the contract the customer is not entitled to any changes with regard to begin of term of rental.

 

Security Deposit

A security deposit of 1,200 EUR must be paid on pickup day by credit card only (Visa, MasterCard, and American Express). Prepaid credit card or cash are not accepted.

The security deposit is refunded if the vehicle is returned clean inside, with emptied toilet tank and with no damage. Any extra costs incurred are deducted against the security deposit when the vehicle is returned.
Note -
The security deposit is refunded to the credit card account up to 14 days after drop off.

Note: The booking will be made on the name of the main driver who also must be the holder of the credit card for the deposit at pick up.

 

Fuel:

Fuel and operating costs are to be borne by the renter.

The vehicles are handed with full fuel tank and must be returned with full fuel tank, otherwise there will be a charge of 2.5 EUR per liter of diesel.

  

Minimum age / Authorized drivers / Driving License:
The Hirer and any other driver must be at least 25 years old.

Age limits: 25 to 75 years.

Driving License

The Hirer and any other drivers must have been in possession of a Class III / Class B or comparable national driving license for at least 5 years for vehicles up to 3.5 tones, and not less than 8 years for vehicles above 3,5 tons.

Please Note that some of the Rental Firmís vehicles have a total weight of more than 3.5 tones and that to drive these vehicles an appropriate driving license is required. Those in possession of a Class B driving license must consult the Rental Firm about the engine size and the technically permissible total weight of the vehicle rented. If, upon renting, a respective driving license cannot be presented, the motorhome shall be regarded as not collected. In such case, there shall apply the respective terms of cancellation.

The vehicle may only be driven by the Hirer and the drivers named at the time of hiring.

 

Note: An international driving license is also required,

The Rental Firm or the official authorities of the country may require the presentation of an international driverís license (for non-EU citizens).

The delivery of the motorhome requires the presentation by the Hirer and/or driver(s) of the driverís license and the valid identification card/passport at the time of taking possession.
If a delay in taking possession occurs due to the non-presentation of said documents, such delay shall be at the expense of the Hirer. If such documents cannot be presented neither at the agreed time for taking possession, nor within a reasonable grace period thereafter, then the Rental Firm shall be entitled to withdraw from the contract and the cancellation policy shall apply.


Additional drivers requirements:
Age limits: 25 to 70 years.
Driver must have held a valid license for more than five years
Details of additional drivers required.
Production of valid standard driverís license required from all drivers at start of hire.
Drivers are personally liable for all legal penalties (e.g.: parking tickets) which are incurred during the period of hire.
Drivers must provide 2 separate forms of identification. i.e. utility bill (not older than 3 months), credit card and passport
All drivers must be present at pick up.
 

Pick-Up and Drop Off

 

Dublin rental depot
Pick up and drop off are possible at Dublinrental depot.

 

Limerick rental depot
Pick up and drop off are possible at Limerick rental depot.
It is also possible to have the vehicle delivered to airport by paying extra charge.

Delivery of the vehicle to:
Shannon airport
- 80 Euro

Kerry Airport - 80 Euro
Cork airport
to - 250 EUR
Dublin Luas Station (Red Cow) Light rail
-100 EUR per delivery per pick up or drop off

NOTE - these Deliveries must be pre-booked at the time of reservation.
Clients must supply full flight details.


No pick up and drop off on Sunday and holidays (see the above list)
 

Arrival Day - First Night at a Hotel

Clients who arrive by international flights are not allowed to drive a motorhome on flight arrival day.

The client must overnight in a motel/hotel.

 

On-Line Check In : please note you must do Online Check In (Speed-pass) and call the rental location at least 3 working days prior your Pick-Up to arrange a suitable time for the vehicle Pick-Up or the transfer (if booked).

 

Pick Up  

Monday-Friday : 15:00 -16:30 PM
Saturday: 15:00 AM - 16:00 PM

Sunday and holiday- closed.
* Pick up in the morning (Mon-Fri) is possible only with permit and in the cost of an extra rental day.

* Pick up on Saturday is possible on request and with additional charge of 65 EUR.

* The renter is obliged to participate in a comprehensive vehicle instructions tour at the rental station.

* Any resulting delays of receipt and costs are at the expense of the renter.

 

Important!

* Before signing the contract please check the vehicle from the inside and outside and make sure there are no damages or broken parts. If there is some damage, have it noted to the rental agent in writing.

* Make sure you have all the items you paid for, and that nothing is missing.

* Before the departure makes sure you know how to operate all the motorhome systems, mechanicals and electrical: refrigerator, heating, air condition, water etc. If itís not clear, you may ask for explanations.

* Please ask for a map or directions to nearby campground and supermarkets for you to stock up on food and bottled water.

 
Drop Off

Monday -Saturday: 09:00-09:30 AM
Sunday and holiday- closed.

Public Holidays 2019

1 January, 17 March, 22 April, 6 May, 3 June, 5 August , 28 October, 25-26 December

Late Return
The client will be charged of 27 EUR for every extra hour or part of an hour (and maximum daily rate for every day late) of being late, and also for all other losses caused by the delay.


Early Return

There will be no refund for early return.

 
Return Checklist, Damage Report

Any damages detected by the renter on the vehicle or its equipment after the start of the rental period must be immediately reported to the rental station, or at the latest, when the vehicle is returned.

The renter cannot assert any claims if the underlying damages of such claims are not established in the checklist in writing and in detail.

 

Prohibited use, duty of care

The Hirer is prohibited from using the vehicle as follows: to participate in motor sport events and vehicle tests, to transport easily inflammable, poisonous or otherwise dangerous substances, to commit Customs or other criminal offences, even if these are only punishable according to the law applicable in the place where the offence was committed, for rental to a third party or for the commercial transport of passengers or for any other use going beyond that agreed by contract, in particular driving on terrain not intended for the purpose.
The vehicle must be treated carefully and appropriately and properly locked on all occasions. The regulations and technical rules applicable to its use must be complied with. Its running condition, in particular oil and water levels and tyre pressure, must be monitored. The Hirer undertakes to check regularly to make sure that the vehicle is in a roadworthy condition.

Liability And Insurance

In accordance with the principles of a comprehensive motor insurance, the rental firm will indemnify the renter from liability subject to an excess of 1200 Euro per damage to be borne by the renter and in case of damage subject to full comprehensive motor insurance per case of damage. The respective excess cannot be excluded.

The indemnity against liability described in Subsection above will not apply if the Hirer causes a loss/damage deliberately or by gross negligence.

If the Hirer causes loss/damage culpably, he will additionally be liable in the following cases:
* if loss/damage was caused by impaired ability to drive due to drugs or alcohol
* if the Hirer or a driver to whom the Hirer has supplied the vehicle leaves the site of an accident without justification
* if the Hirer fails to call the police to an accident, contrary to the obligation imposed by Section 8, unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
* if the Hirer breaches any other obligations imposed by Section 8, unless this breach of obligation does not affect either the establishment of the cause of the loss/damage or of its amount
* if loss/damage is due to usage prohibited
* if loss/damage is caused by an unauthorized driver to whom the Hirer has supplied the vehicle
* if loss/damage is due to a failure to take account of the vehicle's dimensions (height English Road Traffic Regulations, with English Road Traffic Regulations or equivalent country signs.
* If loss/damage is due to a failure to comply with load regulations

To avoid increasing costs due to expenses incurred to establish the amount of the damage suffered, the Rental Firm will in the event of accident damage initially supply the Hirer on request with sample invoices for the type of case concerned.

The Hirer is liable for all fees, charges, fines and penalties imposed upon the Rental Firm in connection with the use of the vehicle, unless these are incurred due to the fault of the Rental Firm. The rental firm reserves the right to deduct the fees, charges, fines and penalties from the clientsí credit card. Additional handling charges are subject to the displayed pricing lists at the rental stations.

 

Event of Accidents

After an accident, theft or damage by fire or collision with a wild animal, the police must be informed immediately and also the Rental Firm via the Service Hotline +49(0)7562/987850 or the rental station (for Telephone Number see rental contract), at the latest immediately after the working day following the day of the accident/incident.

It is not permitted to accept any third-party claims as valid.

Even in the case of very slight damage, the Hirer must prepare a detailed written report for the Rental Firm, including a sketch. If, for whatever reason, the renter fails to draw up such report and if, because of that, the insurance company refuses to pay the damage, the renter shall be obliged to pay full compensation for the damage.

The accident report must in particular include the names and addresses of anyone involved and any witnesses, together with the license numbers of all vehicles involved and has to be over handed filled out and signed by drop off latest towards Rental Firm.

 

Defects in the motorhome

Any claims to compensation by the Hirer on the basis of defects for which the Rental Firm is not responsible are hereby excluded.

Any defects in the motorhome or its fittings/equipment which are discovered after the commencement of the hire must be reported to the Rental Firm in writing by the Hirer by returning of vehicle. Claims for damages based on subsequently notified defects shall be excluded unless the claim is based on a defect which is not patent.

 

Repairs, substitute vehicle

Repairs which are necessary in order to maintain the vehicle in a good working and roadworthy condition during the rental period may be ordered by the Hirer up to 150 Euro without consultation. Repairs going beyond this may only be ordered with the consent of the Rental Firm. The Rental Firm will bear repair costs on production of the original invoices and the parts replaced, as long as the Hirer is not liable for the damage. This does not apply to tire damage.
If a defect for which the Rental Firm is responsible makes such a repair necessary, and if the Hirer does not rectify the defect on his own initiative, the Hirer must notify the Rental Firm of the defect immediately and set a reasonable deadline for its repair. Any circumstances specific to a particular country (e.g. infrastructure) which delay the repair must be taken into account here to avoid disadvantage to the Rental Firm.
If the motorhome is destroyed without any fault on the part of the Hirer or if it appears likely that its use will be prevented or withdrawn for an unreasonably long time, the Rental Firm will be entitled to supply the Hirer with an equivalent substitute vehicle within a reasonable period. If the Rental Firm supplies an equivalent substitute vehicle, any termination by the Hirer is excluded. If in such a case the Rental Firm offers a motorhome from a lower price class and this is accepted by the Hirer, the Rental Firm will reimburse to the Hirer the difference between this and the price already paid in advance by the Hirer.
If the motorhome is destroyed due to the renter's fault or if it is foreseeable that its use will be prevented or made impossible for an unreasonably long period due to the renter's fault, the rental firm may refuse to make a replacement vehicle available.
In such a case, termination of the contract by the renter is excluded. If the rental firm provides a replacement vehicle, it can charge the renter with the transfer costs incurred.

 

Traveling Abroad, Travel Restrictions
Journeys abroad within Europe are not permitted. Journeys to areas affected by war or crisis are prohibited. There is an additional charge for UK Cover.

Please note: The vehicle may be equipped with an electronic GPS. You agree that this equipment may be used to locate the vehicle.

 

Change of vehicle

The company reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle. In that event, I shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle. Such substitution shall not entitle me to any refund and does not constitute a breach of this agreement.


Smoking

All vehicles are non-smoking vehicles.

 

Pets

Pets may only be brought along subject to the company explicit approval

 

Safety Rules

In every refueling and every time before you start out on a journey, please switch the gas-fueled equipment off.

 

Winter Warning

External temperatures of 0 C (32 Fahrenheit) or below might cause the pipes to freeze. Under weather conditions like these, the vehicle will have to be permanently heated.

Please observe the instructions as to the frost protection device, which protects the boiler against frost. If the vehicle is not sufficiently heated, the frost protection device discharges the water from the boiler in order to prevent the boiler walls from breaking. 
Please ask for more information at the rental depot. 

  

Disclaimer

Illustrations and text in our website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by the Rental Company or modifications and/or upgrades to the vehicle design made by the manufacturer.

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