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Conditions

Rome  - Terms And Conditions

Vehicles are rented solely to those clients who undertake to keep their vehicles under supervision during stopovers, either by leaving the vehicle in guarded parking areas or by watching over the vehicle personally. Our vehicles are only permitted to travel freely in EEC countries and Switzerland; a special authorization must be obtained for all other countries.

Minimum Rental Days

High season

Minimum 15 days required. All rentals must be unlimited mileage.

Middle season and Low Season

Minimum 7 days required.

Reservations And Payments

A down payment of 30% of total rental price (minimum 100 EUR) is charged via credit card Visa or MasterCard after booking is confirmed.
The rest of the payment is due and payable 35 days prior to pick up day.
For reservation made 35 days or less prior to pick up day - full amount is due upon reservation.
 

Cancellations Fee

31 days or more prior to pick up day - 15% of the total rental

30-15 days prior to pick up day 30% of the total rental
15-0 days prior to pick up day / Non Show 100%
Cancellation fees are of the total amount minus any applied discounts.
In any case of cancellation, a handling fee of 50 Euro will be charged, in addition to the cancellation fee.
If  vehicle is returned early for any reason whatsoever No refund available
If a bookings travel dates are amended to a lower season rates or less number of days, the cancellation fee for the original booking will apply.
A cancellation of a booking MUST be made by the client in writing by e-mail or by fax and received at our office during operation hours.


Security Deposit

A security deposit of 1,500 EUR must be paid on pickup day via international credit card only (Visa or Master card). No debit cards or cash please.

The security deposit is refunded if the vehicle is returned on time, clean inside, with emptied toilet tank and with no damage. Any extra costs incurred are deducted against the security deposit when the vehicle is returned.

 

Fuel

Fuel and operating costs are to be borne by the renter.

The vehicles are supplied with full fuel tank and must be returned with full fuel tank, otherwise there will be a charge of 1.15 EUR per liter of diesel.

 

Liability And Insurance- included

RCA:
third party insurance and property damage liability up to 3,000,000 EUR.
MAA ASSISTANCE POLICY:
service and assistance for technical failure or accident within the limits stated in the policy.
THEFT AND FIRE:
coverage for partial or the whole loss of vehicle due to theft, robbery or fire in excess of the deposit amount -1500 Euro.
CDW or CASKO:
coverage for damages to the vehicle in excess of
1200 EUR for each event.

 

Extra Insurance Option
An additional charge of 12 Euro per day will reduce the excess to 350 Euro per event.
 
Driving License

The minimum age of renter and driver is 21.

Drivers must have been in the possession of a national driving license for at least one year. An international driving licence is also required.

 

Pick-Up And Drop Off

No pickup and drop off on Sunday and bank holidays.

Pick up and drop off is possible only at the rental depot unless otherwise agreed.

For agreed pickups or deliveries taking place other than at the rental depot, an extra charge

will be applicable, as well as a charge per every km in addition to the charges listed for mileage over and above the franchise stated on the contract.

 
Pick Up
Pick Up times are from Tuesday to Friday 16:00-18:00 PM. Monday: 18:00 PM
Morning pick up is possible by special request 09:00-10:30 and will be considered as an additional rental day. No morning pick up on Mondays.

In case of late pick up, client must have authorization in order to avoid penalty charges.

 
Drop Off

Drop Off times are from Tuesday to Thursday 09:00-10:30 AM
Drop Off on Friday is possible only early in the morning - 09:00 AM

Late drop off will be charged as an additional rental day .

The Vehicle must return clean on the inside and with emptied toilet tank. Otherwise there will be charge of 50 EUR for cleaning costs and 15 Euro for emptying each tank.

There will be no refund for early return.

 

Public Holidays In Italy 2017- The station is closed:

17 April (Easter)

23-25 April

1 May

2 June

29-30 June

11-20 August

2 November

 

Transfers - All prices are per ONE WAY transfer.
The rental company provides 7-seater minibus for transfers during official hours.
Transfers between the Fiumicino Airport and the rental depot are available with extra charge of 50 EUR.
Transfers between the Ciampino Airport and the rental depot are available with extra charge of 75 EUR.
Transfers between the city center and the rental depot are available with extra charge of 75-100 EUR.
 

Breakdown And Repairs

Any expenses incurred by the client which are not his responsibility will be refunded on arrival upon producing the invoice showing the relevant parts replaced and made out to the company name.

Tire repairs will not be refunded.

Necessary repairs can be made without permission being required - up to EUR 150.

Major repairs can only be ordered with the approval of the rental company.

 

Event of Accidents

After an event of accident, fire and damage, the renter must inform the police and the rental depot without delay. The client must not leave the place of the event without reporting the police and the rental depot.

In all cases of damage, the renter must immediately inform the rental depot by phone and submit a detailed written report, including a sketch, upon return of the vehicle at the latest.

The accident report must include the names and addresses of the persons involved and of the witnesses, if any, as well as the license numbers of the vehicles involved and must be signed by both parties.

 

Parking

Clients may leave their own vehicle at the car park for the duration of the rental period at their own risk.

 

Safety Rules

In every refueling and every time before you start out on a journey, please switch the gas-fuelled equipment off.

 

Winter Warning

External temperatures of 0 C (32 Fahrenheit) or below might cause the pipes to freeze.Under weather conditions like these, the vehicle will have to be permanently heated. If the vehicle is not sufficiently heated, the frost protection device discharges the water from the boiler in order to prevent the boiler walls from breaking. Please ask for more information at the rental center.

 

Disclaimer

Illustrations and text in our website are a representation only of the vehicle depicted. Variances in the vehicles offered for rental may occur due to substitutions made by the rental company or modifications and/or upgrades to the vehicle design made by the manufacturer.

Motorhome International is independent, not an agent for any particular car/motor-home rental company. Motorhome International arrange the rental between the client and the rental company. when you pick up the vehicle, you must sign a rental contract provided by the rental company and subject to local laws.

 

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